Shipping policy

• Once you place your order, you will receive a confirmation email with your purchase details.
• Orders are usually processed the same day if placed before 1:00 PM (CET). Orders placed after that time will start processing on the next business day.
• Business days are Monday to Friday, excluding public holidays.

• Spain: 2–4 business days (Canary Islands: 5–7 business days)

• Europe: 5–7 business days

• USA: 5–7 business days

• Latin America & Rest of the World: 6–8 business days

Delivery times may vary during high-demand periods.

• We offer free shipping on orders over €150.
• For orders below this amount, shipping costs are calculated automatically based on destination and package weight/volume.
• The exact shipping cost is displayed in the cart before checkout.

• All shipments include a tracking number.
• You will receive an email with the tracking link once your order leaves our warehouse.
• You can check the shipment status at any time using this link.

• For shipments within the EU, VAT is usually included in the final price.
• For shipments to the United States, the final price includes all taxes and duties. No additional fees will be charged upon delivery.
• For shipments outside the EU, customs duties, taxes or local fees are the responsibility of the customer, according to the destination country’s regulations.
• Gods Brand is not responsible for delays or additional charges imposed by customs.
• If the carrier requests additional payment upon delivery, please contact us so we can assist you.

• If your order does not arrive within the estimated timeframe, please contact us with your order number.
• In case of delays due to external causes (customs, transport, force majeure), we will inform you as soon as possible.
• If your order arrives damaged, you must notify it upon delivery and keep the original packaging for possible claims.

• You may request to cancel or modify your order as long as it has not been processed.
• To change order details (address, shipping method, etc.), please contact customer support as soon as possible after placing your order.

• We reserve the right not to deliver orders to PO Boxes, post office boxes or very remote areas.
• Some remote destinations may be subject to special conditions (higher costs or longer delivery times).

During high-demand periods (such as collection launches, Black Friday or Christmas), additional delays may occur. We will do our best to minimize them and keep our customers informed.

• The customer is responsible for providing a complete, clear and correct shipping address.
• If delivery fails due to incorrect or incomplete address details, the customer will bear any additional reshipping costs.
• We are not responsible for loss or theft once the order has been delivered to the provided address.

For any questions, issues or claims regarding your shipment, please contact us at:

Email: contact@fakegodsbrand.com

Recommended subject: Shipping inquiry – order #[number]